Brazilian wheelchair customers denounce prejudice and lack of accessibility on flights: ‘We’re at all times forgotten’ | Tourism and journey

The picture of quadriplegic passenger Victoria Brignell alone for an hour and a half on a airplane, ready for a workforce to take away her, resonated world wide days in the past. London Gatwick Airport apologized for the incident and described the therapy as “unacceptable”.

However what occurred to the British lady just isn’t an remoted case and infrequently happens within the routine of individuals with disabilities, says entrepreneur Andrea Schwarz, from Sao Paulo, who’s a reference for conferences on the inclusion of individuals with disabilities within the job market.

A 22-year wheelchair consumer, Andrea has traveled to 40 international locations and, more often than not, has had difficulties. On an abroad flight, she was left alone on the airplane for over an hour, just like the British lady, till she managed to be eliminated.

“My husband was with me and the chair was within the basement. When the airplane has landed, he ought to go to the door of the airplane to assemble the chair and take me out, “he says.

“So, as quickly because the airplane landed, he left. When he got here again to get me, they did not let him in, claiming it was a safety order. He then defined that he needed to choose me up and that I used to be alone, ready. An hour and a half handed earlier than they introduced me a chair and took me away. In different phrases, we’re at all times forgotten. ”

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Andrea remembers one other dangerous expertise when he traveled from Sao Paulo to Brasilia to present a lecture. “There have been lots of people in want they usually did not know how one can act,” he remembers. “There was no ambulance [espécie de caminhão com um container que sobe e desce para levar a pessoa até a porta lateral da aeronave]. So there was a delay for everybody to get in. ”

Ambulift within the courtyard of Sao Paulo – Cumbica Worldwide Airport (Gru), in Guarulhos, in a 2017 photograph – Picture: Celso Tavares / G1

“After we arrived, the captain did not inform me he wished to apologize for the delay as a result of there have been so many passengers with particular wants on the flight and that is why he delayed? It was our fault …” Andrea complains.

“A quadriplegic buddy of mine referred to as this commander and requested him by no means to repeat it, which is one thing that reinforces the unfairness,” he teaches.

“It’s the setting that should change. The setting is missing as a result of it doesn’t give us the best to come back and go.”

Andrea Schwarz exhibits on social networks the journey routine of a wheelchair consumer. In her photograph, her husband locations her in a particular chair that permits her to go down the aisle of the airplane. – Picture: Private archive

Legislation scholar Karla Caroline Barbosa, 34, lives in Recife and says she too was on a airplane ready for somebody to choose her up.

“In March I used to be coming from Maceió to Recife after I spent greater than half-hour on the airplane ready for the chair. Then they requested me if I might thoughts being carried away. I stated no as a result of I needed to get off the airplane. It occurs typically, “she says.

For Andrea, the principle concern when touring by airplane is the wheelchair.

“[A cadeira] it’s not an object, however my technique of locomotion. And it has occurred a thousand occasions that it broke, the rubber exploded … And, when it occurs, the airline needs to lend theirs, nevertheless it would not assist as a result of my chair is made for my physique “, he justifies himself. it takes 120 days to get a brand new one, so make the journey impractical.

he crawled up the steps

Katya Hemelrijk da Silva has already needed to climb stairs to board after a flight between Foz do Iguaçu (PR) and Sao Paulo, the place she lives. The case befell in December 2014 and attracted consideration on social media on the time.

“On the time of boarding, the girl stated that the supervisor wished to speak to me. She gave me three options: both they’d elevate me of their arms, or they’d choose me up of their chair, with two carrying me, or I ought to await the following flight, which it could give the machine time to cost [que funciona como elevador portátil]”he says. He turned down all three choices.

Katya has posted on the web the photograph wherein she seems sitting on the steps of the airplane and talks concerning the issue of getting on board – Picture: Replica / Web

Katya says she determined to climb the steps as a result of it was the most secure methodology. “If somebody had been to take me, it could be my husband, however even then it is not the perfect answer. The steps had been slippery for the clear climate. And since I’ve this ‘glass bones’ drawback, nevertheless they take me, a rougher approach, it finally ends up making me of evil, “he defined at that second.

And it wasn’t the primary time he needed to board a airplane like this: “In 2008, I needed to drag myself on my honeymoon in Maceió. Do you concentrate on the scenario?”.

Decision 280 of the Nationwide Civil Aviation Company (Anac), of 2013, obliges airports and airways to adjust to sure guidelines to enhance the service to passengers who require particular care, whether or not they’re disabled, aged or individuals who have some restrictions on locomotion in the meanwhile.

These individuals have a choice for boarding and disembarking. And, in response to the principles, gear for getting on and off a airplane, for instance, should be made out there from the airport, and airways can cost for it.

And firm workers ought to carry the passenger solely in excessive instances, such because the emergency evacuation of the plane.

Andrea Schwarz makes use of a conveyable elevator to board a flight. Boarding and disembarking amenities should be arrange from the airport

Eight years after dragging herself down the steps, Katya Silva says she has by no means skilled related conditions once more, however understands that there’s nonetheless quite a bit to enhance by way of accessibility at airports.

“The very fact of being transported may be very uncomfortable and, to hurry up the method and never make individuals wait, we topic ourselves to uncomfortable conditions and we’ve got mirrored on this. We’re removed from the perfect world in aviation, in transport as an entire. Now we have to vary this state of affairs, “he says.

Even with dangerous experiences, Karla Barbosa says she by no means thought of giving up going someplace as a consequence of lack of accessibility.

“The scenario embarrasses me, however it’s not sufficient to paralyze me. If I did not ignore it or nonetheless do not consider in progress, I would not be the place I’m, working and finding out. If we do not present ourselves, we do not chase, we do not complain, we get used to and cool down, as a result of no one sees us, ”she concludes.

A quadriplegic is over an hour and a half ready for workers at London airport – Picture: Replica / Twitter

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